Web Design
National Association of Theatre Owners

NATO Training Series

Goal

The goal of the The NATO Training Series is to find a easier way to train movie theater employees across the country and update it quickly and easily as policy changes. The series would target the individual employee and allow them to learn at their own pace. Employees would be able to take quizzes of the information and proof of completion.

My Role

Working with the Director of Industry Relations and a script writer, I animated several short films using After Effects to promote best practices as employees of a cinema. In addition to creating the shorts, I designed and developed a Learning Module System for Wordpress, as well as created several marketing pieces to promote the training site to employees across the country.

The Result

The NATO Training Series is a new online module series designed to cover key topics for movie theater employees. It emphasizes the importance of going above and beyond in delivering exceptional customer service. The site utilizes a customized Learning Module System (LMS), Wordpress, and a Tailored Membership Plugin. Each module consists of several segments that I animated through Adobe After Effects. This site has been the basis of all individualized training for Movie Theater employees across the country.
Launched August 2017

Learn the fundamentals of working at a theater.

The series offers a la carte and unlimited pricing options, with discounts available for National NATO members. The six modules include safety & security, workplace behavior, movie ratings, and guest services. They cover basic guest relations issues and provide tips for optimal response to emergency procedures, equal employment opportunity, sexual harassment, Americans with Disabilities Act issues, and more.
www.theatreowners.org_(iPad Air)
Six crafted modules
The six modules include safety & security, workplace behavior, movie ratings, and guest services.
www.theatreowners.org_modules_movie-ratings_(iPad Air)
Small segments and quizzes
They cover basic guest relations issues and provide tips for optimal response to emergency procedures, equal employment opportunity, sexual harassment, Americans with Disabilities Act issues, and more.
www.theatreowners.org_lessons_welcome-movie-theft_(iPad Air)

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